The Sweet Details

All orders are made to order. Standard turnaround time is 7–14 business days.

This timeframe does not include weekends or holidays.

Orders may be completed sooner depending on order volume.

All items are custom embroidered.

Please verify all spelling, thread colors, garment colors, and sizes before finalizing your order.

Two Sweet Stitches is not responsible for incorrect information entered at checkout.

Custom designs not shown on the website are welcome. Contact us for custom artwork and pricing.

Cancellations are not accepted once production has started.

Materials may be ordered immediately after checkout, so cancellations cannot be guaranteed.

All items are inspected before shipping.

Because embroidery is a handmade process, slight variations in stitching, placement, or color may occur. These variations are not considered defects.

Digitizing is the process of turning a logo into an embroidery-ready file.

Digitizing services start at $12, depending on design complexity.

Local pickup is available at:

Walmart in Broussard, Louisiana

Pickup instructions will be sent once your order is ready.

All items require a 7–14 business day processing time before shipping.

Processing time does not include weekends or holidays.

Orders are shipped via USPS.

Shipping times depend on USPS delivery schedules and may vary.

Tracking details will be emailed once your package ships.

Tracking may take up to 24 hours to update in the USPS system.

Two Sweet Stitches is not responsible for:

• Delays caused by USPS
• Packages marked as delivered
• Missing or lost packages
• Damage that occurs during transit

Claims must be submitted directly to USPS.

It is the customer's responsibility to enter the correct shipping address.

Packages returned due to an incorrect address will require the customer to pay for reshipping.

Local pickup is free at:

Walmart in Broussard, Louisiana

Pickup instructions will be provided when your order is ready.

Due to the personalized nature of embroidery, all sales are final.

No returns or exchanges are accepted unless the error is made by Two Sweet Stitches.

Two Sweet Stitches is not responsible for customer errors such as:

• Incorrect spelling
• Wrong size selected
• Wrong color chosen
• Incorrect credentials entered

Please review all selections before checkout.

If you receive an item with an error made by us, please contact us within 48 hours of delivery.

Please include:

• Order name
• Photos of the item
• Description of the issue

Corrections will be handled on a case-by-case basis.

Orders cannot be canceled once materials have been prepared or embroidery has started.